Application of the extended VBN theory to understand consumers’ decisions about green hotels H Choi, J Jang, J Kandampully International Journal of Hospitality Management 51, 87-95, 2015 | 414 | 2015 |
The effect of atmosphere on customer engagement in upscale hotels: An application of SOR paradigm H Choi, J Kandampully International Journal of Hospitality Management 77, 40-50, 2019 | 216 | 2019 |
Smart service experience in hospitality and tourism services: A conceptualization and future research agenda S Kabadayi, F Ali, H Choi, H Joosten, C Lu Journal of Service Management 30 (3), 326-348, 2019 | 202 | 2019 |
Building organizational resilience with digital transformation Z He, H Huang, H Choi, A Bilgihan Journal of Service Management 34 (1), 147-171, 2023 | 126 | 2023 |
Investigating tourists’ fun-eliciting process toward tourism destination sites: An application of cognitive appraisal theory H Choi, HC Choi Journal of Travel Research 58 (5), 732-744, 2019 | 116 | 2019 |
Satisfaction and positive emotions: A comparison of the influence of hotel guests’ beliefs and attitudes on their satisfaction and emotions A Sukhu, H Choi, M Bujisic, A Bilgihan International Journal of Hospitality Management 77, 51-63, 2019 | 116 | 2019 |
The effect of flight attendants' physical attractiveness on satisfaction, positive emotion, perceived value, and behavioral intention HC Choi, S Huang, H Choi, HS Chang Journal of Hospitality and Tourism Management 44, 19-29, 2020 | 29 | 2020 |
The Role of Employee Wellness Program in the Hospitality Industry: A Review of Concepts, Research, and Practice H Zhang, T., Kandampully, J., & Choi Research in Hospitality Management 4 (1-2), 45-54, 2014 | 29 | 2014 |
Investigating Resort Loyalty: Impacts of the Family Life Cycle E Choi, H., Lehto, X., Brey Journal of Hospitality Marketing & Management 20 (1), 121-141, 2011 | 23* | 2011 |
Parents' burdens of service for children with ASD–implications for service providers A Helkkula, AJ Buoye, H Choi, MK Lee, SQ Liu, TL Keiningham Journal of Service Management 31 (5), 1015-1039, 2020 | 19 | 2020 |
Impact of computer-generated images on LODGSCAPE perceptions and visit intentions V Bogicevic, M Bujisic, H Choi, S Smith, I Li Journal of Hospitality Marketing & Management 26 (4), 416-442, 2017 | 12 | 2017 |
The Implication of Servicescape, Emotion and Trust to a Positive Customer Service Experience: Wellness Spa Context in the U.S.A. H Choi, J Kandampully, K Stafford International Journal of Service Management and Sustainability 1 (1), 1-15, 2016 | 4 | 2016 |
Designing Service Environments V Bogicevic, H Choi Operations Management in the Hospitality Industry, 45-70, 2021 | 1 | 2021 |
Exploring the Optimal Balance Between High-Tech and High-Touch to Achieve Sustainable Development H Choi, J Jang Scientific Publications/University of Economics in Katowice, 70-84, 2023 | | 2023 |
Examining Consumer Preferences of Spa Tourism Attributes HY Choi, S Kim, X Lehto 한국관광학회 학술대회 발표논문집, 195-210, 2010 | | 2010 |